Customer Loyalty

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Col. F. Bina
Posts: 13
Joined: Tue Sep 11, 2012 10:12 am

Customer Loyalty

Post by Col. F. Bina » Wed Sep 11, 2013 4:27 pm

To all Ruger owners,

Just a short note to give us all another reason to love and collect Rugers. I recently purchased a NIB (18-year-old stock) Number 1 medium sporter in 45-70. It had (what I considered to be) a factory defect concerning the alignment of the barrel. Their customer service reps I spoke with could not have been more pleasant or professional. Long story short, Ruger replaced the barrel at no cost and shipped it back to me in a very short time - no questions asked.

I would be hard pressed to think of another company that would take care of a customer in the manner Ruger did. Think I'm loyal? You better believe it.

Col. F. Bina

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